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ConsumersBeneficiary and Family Centered Care |
Find State, Federal, and National AssistanceFind Assistance in New Jersey
Do you need to request an appeal of a healthcare providers decision to discharge you or terminate your Medicare coverage?
Contact HQSI the Medicare-designated Quality Improvement Organization for NJ. Phone: 1-800-624-4557 (TTY Users: 1-800-752-8420)
Do you need to file a Medicare Quality of Care Complaint?
If you are not satisfied with the quality of care you have received or are receiving, call HQSI at 1-800-624-4557.
Have HMO insurance and need to file a complaint?
Contact the NJ Department of Banking and Insurance at 1-800-446-7467 or
Do you need help paying medical bills because you have minimum income and resources?
Contact the New Jersey Department of Human Services for information about low-income programs such as Medicaid at 1-800-356-1561 or ww.nj.gov/humanservices/clients/healthcare
Do you need to file a complaint about a NJ healthcare facility?
Contact the New Jersey Department of Health and Senior Services at 1-800-792-9770 or http://www.state.nj.us/health/healthfacilities/hotlines.shtml.
Need information regarding Pharmaceutical Assistance to the Aged/Disabled (PAAD), Senior Gold Prescriptions Program, or Medicare Part D?
Contact the New Jersey Department of Health and Senior Services at 1-800-792-9745 or www.state.nj.us/health/seniorbenefits
Do you need Medicare health insurance counseling?
Contact the State Health Insurance Assistance Program (SHIP) at 1-800-792-8820 (or at 609-943-3437 for out-of-state callers) or http://www.state.nj.us/health/senior/ship.shtml.
Do you need to report the abuse, neglect, or exploitation of a New Jersey resident 60 years or older by a long-term healthcare facility?
Contact the Office of the Ombudsman for the Institutionalized Elderly at 1-877-582-6995 or www.state.nj.us/publicadvocate/seniors/elder.
Do you need to file a complaint about care you've received in a dialysis center?
Contact Quality Insights Renal Network 3 at 1-888-877-8400 or www.qirn3.org. Find Federal Assistance
Need to speak directly to Medicare?
Get Information 24 hours a day, including weekends. Have your Medicare card in front of you, and be ready to provide your Medicare number when calling: 1‑800‑MEDICARE (1‑800‑633‑4227) TTY Users Call 1-877-486-2048
Need to enroll in Medicare, replace a lost Medicare card, or change your name or address with Social Security and/or Medicare?
Contact Social Security at 1-800-772-1213 or www.socialsecurity.gov.
Do you receive Railroad Retirement Benefits and have questions about Part B services or bills?
Contact Railroad Medicare at 1-800-833-4455 or www.rrb.gov.
Are you looking for services for an elderly person?
Call the U.S. Department of Health and Human Services, Administration on Aging, Elder Care Locator at 1-800-677-1116 or www.eldercare.gov.
Do you have questions about healthcare benefits offered by Veterans Affairs?
Contact the U.S. Department of Veterans Affairs at 1-800-827-1000 or www.va.gov. Find National Assistance
Do you need information about hospice or palliative care?
Contact the National Hospice and Palliative Care Organization Helpline at 1-800-658-8898 or www.nhpco.org for information about hospice and palliative care for terminally ill persons. |
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