Happy adult african american couple

Medicare Consumers

Assistance for People with Medicare

Taking Charge of Your Health

Medicare can be confusing. The updated Medicare & You Handbook from the Centers for Medicare & Medicaid Services (CMS), the official U.S. government Medicare handbook, can help answer many of your Medicare questions. The handbook is available in both English and Spanish.

Here are some additional tools and resources that can help you navigate Medicare and take charge of your health. 

Your Medicare Rights

To take advantage of your rights as a Medicare patient, you need to understand what they are.
 

Filing a Complaint

If you are not satisfied with the quality of medical care you have received, call HQSI at 1-800-624-4557 to file a complaint.
 

Appealing a Discharge or Service Termination

If you believe your healthcare provider is prematurely ending your Medicare coverage for the services you are receiving, call 1-800-624-4557 to file an appeal.
 

Healthcare Compare

Medicare.gov and Healthcare.gov offer helpful tools that let you compare healthcare providers and find Medicare covered services.
 

Medicare-covered Preventive Services and Screenings

Medicare offers a variety of preventive services and screenings that can help you stay well.